Shipping policy

Shipping Times and Costs

Please allow 3-5 business days for order processing and verification with an additional 5-7 business days for delivery. Delivery times to territories outside of the continental United States can be longer.

Shipping Method

Delivery Window

Shipping Cost

Standard Shipping Under $250*

5-7 business days

$10

Standard Shipping Over $250*

5-7 business days

Complimentary

Express Shipping*

3-5 business days

$35

International Shipping

10-14 business days

$25


*Available in the continental U.S. only. Please note that shipping fees are non-refundable.

The delivery window begins when an order is picked up by the carrier. We regret that we cannot guarantee the shipping times as stated above, as delivery time will vary based on carrier and location.

Our warehouse is located in the United States. Your order is shipped from Brooklyn, New York.

You will receive a Shipping Confirmation email containing your tracking number once your parcel has been shipped. For registered customers, visit the My Orders page to check the most up-to-date status of your order.

We offer flat rate shipping fees at checkout, and there will be no extra costs upon delivery (all orders placed on paradised.com ship delivered-duty-paid). Shipments will be sent using either USPS, UPS, FedEx or DHL Express.

Our shipping services will be suspended due to warehouse closures on certain U.S. holidays. Please plan accordingly as orders placed on these days will not be processed until the following business day.

All orders are processed automatically and we are unable to expedite or delay shipment.

Alaska and Hawaii: Please note that the domestic shipping and delivery times described above are applicable to the continental U.S. only. Please anticipate an additional 2-5 business days for your order to arrive due to carrier restrictions in your region.

International Orders
All orders shipped internationally will include a flat rate shipping fee.

*Please be aware of customs, duty fees, and taxes the customer will be liable to pay in any destination outside of the US. We are not responsible for any parcels returned for unpaid fees and will not issue refunds under these circumstances.

Please note that for international shipments DHL, UPS and FedEx may require additional information, such as your social security number or fiscal number, for customs clearance. This is based on the total order value and is beyond our control. You may be contacted via email, phone, or SMS text message to provide these details. If you are contacted in such a manner it does not mean that you have been subscribed or enrolled in any messaging service. Unfortunately, without the requested information, the carrier will be unable to deliver your order and it will be returned to our warehouse.


Shipping Restrictions
At this time we are unable to ship orders to General Delivery, P.O. Boxes, APO, FPO and U.S. Territories. Orders made to addresses in these areas will be canceled.